Shark Lift-Away 5-in-1 Steam Mop with Detachable Handheld Steam Cleaner, for Whole Home Cleaning including Sealed Hard Floors, Kitchens, Bathrooms, Upholstery, Cars, Grout & more, Blueberry, S3972BRN

Excellent product
If I could give this product a higher review, I would. I used it in my kitchen to remove the stickiness from the cabinets, cleaned my Ninja grill and other grills, and any appliance with heavy grease buildup. I cleaned so many areas in my home, including walls and baseboards, and it is now my new best friend. I do not know how I have never owned one. The mop is terrific, too. The entire system works perfectly, and is so easy to use. The cord length is excellent as well.

Ah-mazing product
This is a great product. When it arrived, the wand part of the steam mop was dented. It didn’t prevent me from using it, but it could definitely get worse over time. I called shark customer service and they registered the product over the phone and mailed me the replacement wand/handle within 2 days. I have used this product to clean my floors and it worked perfectly. I then used some attachments to clean other areas in my home- gas stovetop, inside the oven, shower tile, sinks, etc. great value for this versatile product.

Helped me conquer Norwegian scabies
I recently ran into some health problems, and after months of being misdiagnosed I finally found a good doctor who figured it out. Norwegian scabies are incredibly difficult to get rid of. After failing treatment a couple times (where I was covering myself with sulfur day after day and cleaning the entire house multiple times a day) I ended up getting this steam mop and credit it as making the difference that finally helped me beat the bugs.The steam that comes out of the mop head on hi gets up to and stays around 85 degrees Celsius after 3 minutes or so. Most mites can not survive temperatures greater than 60 degrees Celsius. Using this tool made my daily cleanings a breeze (actually looked forward to steaming, much more fun than the vacuum and scrubbing), and since I’ve been cleared I’ve found many more uses for it (just today I used the handheld mode to clean my car).The handheld mode is awesome for so many situations, it is unfortunate that the head for handheld mode can not be replaced, but I’ve gotten around that a few different ways:1) Using old (clean) socks, chenille socks work especially well and are actually much easier to load onto the attachment than the stock head.2) Zip tying the less used triangle heads to the attachment (I figured out a way to do this where I can just pop it off and on pretty easily without having to cut/use more zip ties).3) Clamping a microfiber cloth to the attachment.I love how the handheld mode uses the trigger instead of just staying on, so I can get it to just the right temperature to clean more sensitive surfaces like painted drywall (1-5 second bursts as recommended in the manual). I love how light it is, and how easy it is to refill using the supplied measuring container. I use distilled water (as recommended in the manual) from my home distiller and it cleans glass with zero streaking, beautiful. I’ve found this also seems to amplify the cleaning effect of any cleaning chemicals I pretreat the floor with for more stubborn grime, and definitely beats getting down on all fours to scrub the floor with soap and water the old fashioned way.I also got a cheap extension cord so I can reach the entire house from one outlet. The included cord is long enough for most quick jobs and short enough to keep the weight and bulk down. I love how there’s a clip by the handle that keeps the cord conveniently out of my way. I love how I can take off the mop head and use the empty bracket to easily steam our carpets and iron out our rugs. I wash the heads in “sport wash” (the manual recommends gentle detergent) and that seems to keep them scrubbing as well as day one.I very rarely write reviews, but this mop literally changed my life for the better, and things like that are rare.This thing is a real MacGyver’s dream.

Don’t Rely on Shark Customer Support
Three stars for the defective product and customer support. The product was defective. The mop itself worked perfectly and cleaned my floor nicely. I was replacing my old shark steam mop and it was similar without the handle pumping which I liked. When it came time to try the lift away steamer cleaner, it never left standby mode. The tools light continued to blink and the steam control button light was solid. I should have been able to push the steam control button (according to the manual) to select a different mode. Nothing changed. When I pressed the trigger, there were clicking noises and then steam flew out at different sputtering paces. I couldn’t control it and couldn’t clean the grout. I can’t give a review on how it cleans because it was defective.I went to the website to register my product and use the warranty but the product support is a continuous loop of “log in to receive support” and then the model number doesn’t exist. I called the 1-800 number and after stating my issue, was told to repeat the steps I had already taken. The product performed the same way and I was told I just needed to wait for it to warm up. If I was able to mop the floor the product should be warmed up and I shouldn’t have to wait. I also shouldn’t be having the sputtering and noises.Apparently, the solution after going around with customer service was to pay for shipping for a mop handle. The mop handle is not my problem because the mop works perfectly well.I contacted Amazon customer support and their service was ten times better. They actually listened and hopefully I’ll receive a product that works.I’ll update when I get a working lift away.

I’ve purchased this Shark S3973 for my wife in Singapore. Though the Seller replied the voltage is 210v, it is not. It is 110v. So I have to return it. And the factory box is not even sealed, so there is little trust in the content.Another problem is shipping in Singapore. Many products are simply shipped in the Manufacturer’s box packaging, which is typically dirty or slightly damaged, with the DHL labels slapped right onto the box. This is generally unacceptable and very unprofessional, unlike in America whereby all products are shipped in an additional Amazon box with additional protective materials. I believe Amazon Singapore must do better to grow in Asia.

Gracias llegaron bien, a tiempo y son del mismo material que las originales solo que en color blanco gracias