Giraffe Tools Retractable Garden Hose Reel, 5/8 in x 90 ft Heavy Duty Hose Reel With 9 Pattern Nozzle, Any Length Lock, Wall Mount Water Hose Reel, 180°Swivel, Light Grey
$18.99
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Giraffe Tools Hose Reel
Any Length Lock: Giraffe garden hose reel is pre-installed with 84 ft hybrid hose with 6ft leader hose, which can lock at any length as you desired, covers every corner of your garden. The light grey hose reel can perfect match the patio.
Stable Auto Rewind System: Give the hose a gentle tug, the water hose reel will retract automatically back in. The unique retractable & guidance system can roll up the hose neatly without the trouble of kinking and tangling.
High-Flow 5/8″ Hose (30% More Water Flow): Water-intensive tasks? The wider diameter delivers stronger flow for faster car washing and deep garden watering.
Easy to Assemble and Disassemble: Assemble the garden hose reel on the wall with just the 180-degree rotation bracket and some screws. With the quick-release system, you can also easily lift on the handle to remove the reel for storage. Suggest the installation Post should larger than 4X4.
Easy to Assemble and Disassemble: Assemble the garden hose reel on the wall with just the 180-degree rotation bracket and some screws. With the quick-release system, you can also easily lift on the handle to remove the reel for storage. Suggest the installation Post should larger than 4X4.
9 Adjustable Spray Patterns: Garden Hose nozzle supports 9 patterns to fulfill your different watering purposes. Can be used for car washing, watering, cleaning, pet bathing, etc.
24-Month Warranty and Service: Contact us to get timely solution & lifetime friendly customer support. Giraffe Tools promises to solve all your problems in the professional way!
12 reviews for Giraffe Tools Retractable Garden Hose Reel, 5/8 in x 90 ft Heavy Duty Hose Reel With 9 Pattern Nozzle, Any Length Lock, Wall Mount Water Hose Reel, 180°Swivel, Light Grey
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$18.99
Justin Kelsey –
Great hose reel but installation instructions were incorrect / poor English
I’ve had this hose reel installed for a week now, and I’m already loving the convenience it brings. The retractable feature is a game-changer, keeping my yard looking tidy and saving me from the hassle of coiling hoses manually.However, the installation process was a bit of a saga. The instructions recommended a drill bit that was too large, so when I drilled into the stud, the bolts just spun freely. This meant I had to relocate the mount, drill another set of holes, and patch the old ones—talk about a DIY detour!Also, some of the instructions were hard to understand — definitely not a native-English writer.For anyone installing this on wood without anchors, I’d suggest starting with a smaller drill bit than what the instructions recommend. Only go larger if the bolts give you trouble. This little tip could save you a lot of time and frustration like I had.Despite the installation hiccup, the reel itself is fantastic. It’s sturdy, swivels smoothly, and rewinds the hose with ease. If you’re looking for a reliable hose reel and don’t mind straying from the instructions, this one is a solid choice. Just be prepared to improvise a bit during installation. Happy watering!
jefferson price –
Hose retraction is top feature
Great water hose with wonderful retracting function.
A.C. –
Good initial quality. Questionable longevity.
I love the idea of a self-retractable hose reel. It is extremely easy to install with four bolts directly into the wall. I wish I would have known that the Tapcon screws were not included. Instead there are lag bolts that they give you with hollow wall anchors. Doesn’t exactly do me any good. I’m sure this was in the description somewhere but I just didn’t see it. The value for the money is marginal but in line with other units in this arena. It is light weight for ease of install.There is no lock on the unit with is a shame. And it looks good. However I would say that because the housing is completely plastic, it probably will fade with time. I guess that’s why they sell an optional reel cover for their unit. I am also probably going to buy a 90 degree fitting for the entry hose of the unit so that my hose isn’t jutting out of the reel. It’s kind of an eyesore. Also… because if the plastic mount… I do worry about UV degradation over time affecting it and making it brittle. Hopefully this lasts five years. Ten would be better.
Rockadile –
Disposable. Not easily serviceable.
After buying one of these hose reels and liking it, I bought about 9 months later. When I bought my first one, the reviews were higher. When buying the second one, I noticed they had trended downwards a bit. Well, it has been about 2.5 3 years of light use on my newer purchase and when I went to use it, water was pouring out of the bottom. Knowing it was out of warranty, I took it apart to see what was broken. Boy, is this thing designed to be disposable. The hose attaches to the reel with a plastic elbow (which had cracked). That elbow is secured to another plastic sleeve for the water inlet with a plastic c-clip. No standard, off-the-shelf parts here. And of course, not available from Giraffe Tools, either. Additionally, the hose is attached to the elbow using a compression fitting so you’d have to buy the entire hose for a failed plastic elbow. Using all plastic parts for the critical components does not make for a durable product. That, in and of itself, isn’t a big deal if the product were designs it to be serviceable and replacement parts are available. That’s not the case here. I contemplated ways to fix it until I noticed Costco sells an automatic reel which ADVERTISES it has a user-replaceable hose. It was longer and cheaper and is backed by a Costco lifetime warranty…I decided to cut my losses as it seems most hose reels on Amazon are a crap-shoot at least that’s the picture I get from reading the reviews.TL;DR, It worked great…until it didn’t. Important parts are all plastic. These parts are not standard items that can be purchased at a hardware store and are also not available from the company. For the price they’re charging, I would look elsewhere.UPDATE:The first reel I bought kicked the bucket in the same fashion at about the 3.5 year mark. The only difference between the first and second reels I purchased was that the second one, which failed after 2.5 years was mounted outside whereas the first was mounted in my garage. I guess the indoor mounting prolonged the life by about a year…definitely avoid.
Dustin –
Responsive Customer Support
I’ve had this retractable hose for just over 2 years, the housing is well made, very robust. The reel has worked perfect every time. I did start to experience an issue with the first 6 feet or so of the hose itself. It developed a pinhole leak and the casing began to balloon up in spots. I reached out to customer service, even though I am 4 months beyond the warranty period, they’ve agreed to send me a replacement. Customer support is very responsive as well.
Magic –
5 star
Not all products are perfect. You sometimes get a defective product and this is where customer service play a big role in your review. Well, I got a bad product that was leaking and not retracting. I wanted to return it but their customer service just sent me a new one without having to worry about packaging and returning the old one. 5 stars for sure to the customer service team and the new one I received works perfectly alright.
ifihadtime –
Very nice, seems well made
I was a little sceptical of the hose reel but after having used it for a while not I’m pleased with how it works. The only problem I’ve had with it is we had someone water for us while we were gone and they tried to push the hose in when they couldn’t figure out how to get the reel to do it. Messed up the hose inside so had to pull most of the hose out and let the hose reel do it’s job, so no real issue. I mounted this to a 4 x 4 post (see pic) and it’s rock solid buried about 2 ft of post in concrete and cut some grooves so bolts would fit and not have to add another board to mount to, came out clean looking and rock solid. Longevity? it’s only been a month or so but it seems like it’s good for the long haul but time will tell.
norm_sr –
Pas encore installé car acheté en fin de saison. Ce sera pour le printemps prochain. Le produit me semble solide. On verra à l’usage mais je suis satisfait de la qualité pour le moment.
Amanda P –
Purchased in October of 2023. Used it for a few weeks then stored it away for the winter. Resumed using it in May and by July the hose is finicky about retracting and the hose is puffed out in places (as if there is water between two layers? I’m not sure what is going on but enlarged and squishy in places along the length). Anyway pretty disappointing for only about five months of use. We have it wall mounted in our stable to water horses. I would have expected it to last at least two or three summers for this price point.**Edited to add the seller reached out and supplied a replacement hose reel, so I am happy about that! I have upgraded to four stars
Geoffrey –
Update: the important elements of the hose and assembly are still working fine 3 seasons in. The seller did replace the hose sprayer, but it also broke – don’t buy it for the sprayer. The assembly is located on the sunny side of my home and roasts in the summer sun all season. That said, the housing of the hose has faded significantly – see pictures. Good thing is that it now matches my faded AC unit.‐—–What I like: lots of hose. Hose reteaction works well… so far. Reaches everwhere I want it to go. Fastens securely to the wall and wall bracket is sturdy.What I dislike: seems cheap – lots and lots of plastic, low grade brass fittings, poor quality nozzle (poorly made and broke without much stress) = see images , the hose is already stating to wear, and it takes a bit of back and forth to find the sweet spot to lock the hose – a minor annoyance.I am really hoping this lasts more than a few seasons.
Vince M. –
I didn’t like that. They said it was a 5/8 hose but the hose looks smaller than a 5/8.
Amazon Customer –
I got this in May 2025 and set it up as per the directions provided. The auto-retractable mechanism broke within 10 uses, which is such a shame given the price. And now the product is useless, as the hose barely retracts. Beyond that, when I reached out to the manufacturer to check how we can resolve the issue, I never heard back, so it was the worst customer service. Please beware of buying this product!!